Respond-Image

Why can’t I see my sponsored children when I log into myCompassion on the website?

Why can't I see my sponsored children when I log into myCompassion on the website?

  • If you are an existing sponsor, your sponsored child will show in your myCompassion account within 24 hours of verifying your account.
  • If you are a new sponsor, your sponsored child will show in your myCompassion account within 2 working days of verifying your account.

You can verify your account though the verification email that you received after registering for myCompassion.

If no information about your child or children has appeared after two working days, please contact us so that we can resolve this issue for you.

SHARE THIS ARTICLE

related articles

How does Compassion choose which children to register into the programme?

We work with children from all faiths and backgrounds.

Can I write to my sponsored child?

Yes, please do! Children love receiving letters from their sponsors.

What should I write to my sponsored child?

Our top letter-writing tips.

SPONSOR A CHILD

MyCompassion

LOG OUT