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Find the best route for your trip as there are a number of ways you can visit our team here at Compassion House.
Compassion UK, Compassion House, Barley Way, Fleet, Hampshire, GU51 2UT
Open on Google Maps
Approaching West on M3…
At junction 4a, take the A327 exit to Farnborough (W)/Fleet/A3013 – 0.4 mi
Follow A327, A3013 and Ancells Rd to Barley Way in Fleet – 6 min (2.8 mi)
At the roundabout, take the 1st exit onto A327 – 0.3 mi
At the roundabout, take the 1st exit and stay on A327 – 0.6 mi
Approaching East on M3…
Take M3 to A327 in Hampshire. Take exit 4a from M3 – 17 min (16.5 mi)
At junction 4a, take the A327 exit to Fleet/A3013 – 0.3 mi
Follow A327, A3013 and Ancells Rd to Barley Way in Fleet – 5 min (2.5 mi)
At the roundabout, take the 2nd exit onto A327 – 0.6 mi
Once off M3 junction…
Continue straight onto A3013 – 0.2 mi
At the roundabout, take the 3rd exit onto Bramshot cottages/Fleet Rd/A3013
Continue to follow Fleet Rd/A3013 – 0.8 mi
At the roundabout, take the 2nd exit onto Ancells Rd – 0.8 mi
Turn right onto Harvest Cres – 285 ft
Turn left onto Barley Way
Compassion House will be on the left
Parking:
We’re grateful to have approximately 65 parking bays at Compassion House. Please feel free to park in these on a first come first served basis.
You’ll notice a number of marked bays near the entrance of Compassion House. Some of these bays are reserved for visitors, and others are reserved for those who require easy access to the building – for example, if you have a disability or a temporary injury.
There are also a number of electric car charging bays. Feel free to use these, though please move your car at lunch when it’s fully charged so others can use the charging points too.
Petrol stations:
There are lots of petrol stations around Fleet. Here are some of the closest ones:
3 min away
Shell
22 Fleet Road, Fleet, GU51 4QG
4 min away
Shell
171 Cove Road, Fleet, GU51 2SH
8 min away
Morrisons
16 Alfred Close, Fleet, GU51 1ES
8 min away
Esso
42 Reading Road South, Fleet, GU51 3QP
Taxis:
Fleet Cabs (Fleet Train Station)
01252 414000
Fleet Taxis
01252 220197
Trains:
It takes about 15 minutes to walk from Fleet Train Station to Compassion House.
Trains run from:
Platform 1
You’ll want Platform 1 for trains heading towards London. You can access this platform from the main entrance, but it’s easier to go through the car park if you’re coming from Compassion House.
Main entrance
The main entrance to Fleet Train Station has ticket machines, toilets, a taxi rank, a café and a nic waiting area.
Platform 2
The main entrance leads onto Platform 2, with trains heading towards Basingstoke and Southampton.
Our team is here to help you gain access to your myCompassion, but before contacting us, we may have answers for you below.
When you register for myCompassion, you should receive an activation email with a link to click to complete the registration process. If you can’t find the message, please check your spam folders.
If your email doesn’t arrive, please contact our friendly team on 01932 836490 or email info@compassionuk.org and they’ll help you to complete the process and access your account.
If it’s the first time you’re using myCompassion, you’ll need to register your account by clicking here. Please then enter the email address you provided us when you signed up to sponsor and select a password. We’ll send you a confirmation email with a link you’ll need to click to complete the process.
If you’ve already used myCompassion, but forgotten your username or password, you can send yourself a reminder here.
Please don’t hesitate to get in touch with our friendly team if you’re still having difficulties. Call 01932 836490 or email info@compassionuk.org.
To access information about your sponsored child on the Compassion UK App you need to log in using your myCompassion details. This is the same username and password you use for your myCompassion online account on the Compassion UK website.
If you’ve never registered for an account before, you can set one up here.
Submit a question to our friendly team. Have a question? Many answers can be found right here in our frequently asked questions.
Please check our FAQs as they may be able to answer your question straight away.
We last increased our sponsorship rate in January 2020, before the COVID pandemic and the war in Ukraine significantly disrupted the global economy.
Although this feels like a large rise, due to inflation £28 in 2020 had more purchasing power than £32 in 2023, and we are always trying to find ways to be more efficient and effective with your donations.
We recognise this is a difficult time for many of our supporters, we have made it as simple as we can for anyone who needs to opt out of the rate increase and stay on their current rate. We have made provisions in our financial projections for a small number of supporters to pay at a lower rate.
The inflation we’re suffering in the UK is a global problem and has had a particular impact on the cost of food, fertilisers and fuel in the countries in which Compassion operates. Inflation has made everything more expensive, and the current cost of living crisis means the needs exceed the resources our church partners have available. Our top priority is to get more funding to our church partners as soon as possible so that children aren’t impacted.
Annual inflation in Sri Lanka is currently 54%, in Ghana it’s 53% and in Haiti it’s 48%.
Additionally, the value of the British pound has dropped significantly against the US Dollar in the past few years, affecting our ability to serve children worldwide. Therefore, we have made the difficult decision to increase our monthly sponsorship rate to £32.
This is truly a global phenomenon, and our colleagues in Canada, Scandinavia, New Zealand and USA have all recently increased their sponsorship amounts too.
Please use the online form to let us know that you are unable to contribute at the new rate, and you’ll remain at your existing sponsorship amount. We may contact you in the future to see if you were able to increase your sponsorship contributions.
If you’re unable to use the online form, then please contact our Engagement Centre team who will be happy to assist you.
Here in the UK, we’re all witnessing the impact of high inflation. The costs of food, gas, electricity and transport costs have increased significantly, and we’re also seeing increases in everything from mobile phone bills to household rents and mortgages.
As challenging as our experience is, the impact is even worse for children and families living in poverty. Far more of their daily income is spent as a proportion on food, fuel and housing, and inflation is much higher (for example, it’s currently 54% in Sri Lanka, 53% in Ghana, 48% in Haiti). Over the last 70 years Compassion has served the world’s most vulnerable children and families by helping to meet their most urgent needs. The cost of meeting those needs has grown, and after prayerful consideration we believe it is necessary to update the monthly sponsorship rate to £32 per month.
We have no plans to further increase the sponsorship rate again anytime soon. Although this feels like a large rise, due to inflation £28 in 2020 had more purchasing power than £32 in 2023, and we are always trying to find ways to be more efficient and effective with your donations.
We’re delighted you’re part of our new digital welcome to Compassion. This is new for us and we need your suggestions to help us learn and develop the experience for all our sponsors.
If you have a question or an idea, please contact our team at your.suggestions@compassionuk.org
Gift selection and distribution will vary from community to community according to local circumstances and restrictions:
In many communities, especially in countries that continue to be severely impacted by COVID-19 and a rise in the cost of living, it’s likely that staff will prioritise gifts covering critical needs – for example, by selecting gifts like shoes or clothes rather than toys.
We want to make sure that your gifts really do benefit families and communities in the long-term, which is why we put limits on the amount that can be sent.
Ultimately, we want to enable communities to support themselves, so we don’t want to encourage a culture of dependency on gifts. Also, we don’t want to overwhelm families or single them out for special treatment, which is why we have limits in place.
If you’d like to make a large donation to support the work of Compassion, it’s best to get in touch with us directly and we can suggest how your donation can make the greatest impact. We have a number of interventions, which supplement the work of our sponsorship programme, and could be the ideal way to ensure your gift makes a real and lasting difference.
Sponsored children can move from one Compassion project to another for a number of reasons. Families in poverty are often extremely mobile and a child may move to a new area because a parent is looking for work. Alternatively, sometimes Compassion will need to end a partnership with a church for integrity reasons or because a church no longer needs our help in ministering to children.
When a partnership with a local church ends, Compassion’s field office tries to ensure that as many children as possible are transferred to another project nearby. As Noel Pabiona, country director for the Philippines explains, every effort is made to give each child “a new Compassion home”.
This was the case for the children who were attending Charis Child Development Centre in the Philippines. After nine years of ministering to children, the partnership sadly had to come to an end. This left more than 100 children who were transferred to the nearby Kabalaka Child Development Centre. One of these children was 16-year-old Jhezzo.
Jhezzo is so grateful that she has been able to keep receiving support from the Compassion programme by moving project. She’s thrilled that although she will be given a new child number to reflect the number of her new Compassion project, she can still maintain a relationship with the same sponsor. This consistency has been so reassuring during a time of great change and transition.
“I’m happy to have my sponsor,” Jhezza explains. “She is a big help to me in many ways, including in my spiritual growth. Through sponsorship I can attend camps, special meetings, support groups and Bible studies. Having a sponsor gives opportunities to simple people like me.”
The project workers at Kabalaka Child Development Centre have made every effort to welcome Jhezzo and the other children. They even organised a special service where they sung the hymn “Welcome to the Family” and Reverend Salvador Parpa preached a message explaining ‘We are now one family’.
Our press team are able to answer any questions about our media work, provide case studies/content for stories, discuss field visits and offer a range of specific spokespersons for comment. For any enquiries, please contact our Press Officer, Sarann Buckby
Sarann Buckby (Press Officer)
07593 438739
When we get it right and when we get it wrong, we want to hear from you, so we can constantly improve.
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01932 836490
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Compassion UK, Compassion House, Barley Way, Fleet, Hampshire, GU51 2UT
Compassion's desire is to delight you with our services, so if we've got something wrong we want to hear from you to help us constantly improve. All complaints and concerns raised are treated seriously, and prompt actions are taken to resolve these satisfactorily.
Compassion UK Christian Child Development, registered charity in England and Wales (1077216) and Scotland (SC045059). A company limited by guarantee, Registered in England and Wales company number 03719092. Registered address: Compassion House, Barley Way, Fleet, Hampshire, GU51 2UT.