Please check our FAQs as we may be able to answer your question straight away and save you a phone call. Alternatively, please contact our friendly team by phone on 01932 836490 or live chat.
As we respond to COVID-19, our phone lines are open reduced hours from 9:30am – 5pm Monday – Friday. Please just leave us a voicemail if you need a call back outside of these hours.
Media Enquiries
Our press team are able to answer any questions about our media work, provide case studies/content for stories, discuss field visits and offer a range of specific spokespersons for comment. For any enquiries, please contact Sarann Buckby on 07593 438739. The press office is only able to deal with enquiries from the media. If you have a non-media enquiry, please contact the general contact line on: 01932 836490.
FAQs- If we raise less or more than is needed, where will the funds go?
- Is it safe for local church workers to visit homes right now?
- Can I direct my donation towards my sponsored child?
- How is Compassion’s COVID-19 Emergency Appeal different to sponsorship donations?
- Why and how is the COVID-19 Emergency Appeal supporting shelter needs?
Compassion UK offices
Get DirectionsTelephone:
Email:
Address:
Compassion UK,
Compassion House,
Barley Way,
Fleet,
Hampshire, GU51 2UT
Live Chat
Chat directly with a member of our Supporter Relations team.
Samantha (waiting)
Ask a question
Submit a question to our Supporter Experience Team.
Have a Question?
Many answers can be found right here in our frequently asked questions.
FEEDBACK OR RAISE A CONCERN
FEEDBACK / RAISE A CONCERN
When we get it right and when we get it wrong, we want to hear from you, so we can constantly improve.
STEP 1
Please select if you'd like to send feedback or raise a concern.
We want to hear from you
Compassion's desire is to delight you with our services. When we get it right and when we get it wrong, we want to hear from you, so we can constantly improve.
Raise a concern
Complaints are treated seriously, and prompt actions are taken to resolve these satisfactorily. Please select the relevant link below to make a complaint.
Thank you for raising a concern. We will contact you in response to the concern raised as soon as practically possible, usually within 48 hours. Compassion will take any action necessary to investigate and resolve the matter.
On the map, Compassion UK
