Please check our FAQs as we may be able to answer your question straight away and save you a phone call. Alternatively, please contact our friendly team by phone on 01932 836490 or live chat.
Media Enquiries
Our press team are able to answer any questions about our media work, provide case studies/content for stories, discuss field visits and offer a range of specific spokespersons for comment. For any enquiries, please contact our media manager Laura Rolley on 07714 385777 or Sarann Buckby on 07593 438739. The press office is only able to deal with enquiries from the media. If you have a non-media enquiry, please contact the general contact line on: 01932 836490.
FAQs- You’ve explained that my sponsored child or their family was unwilling to comply with Compassion’s polices – which polices are there?
- You’ve explained that my sponsored child has had to leave the programme as they have not been attending. What happened to my donations during this time?
- Will they still attend the local church?
- Will they still attend the local church?
- Will they still attend the local church?
Compassion UK offices
Get DirectionsTelephone:
Email:
Address:
Compassion UK,
Compassion House,
Barley Way,
Fleet,
Hampshire, GU51 2UT
Live Chat
Chat directly with a member of our Supporter Relations team.
Samantha (waiting)
Ask a question
Submit a question to our Supporter Experience Team.
Have a Question?
Many answers can be found right here in our frequently asked questions.
FEEDBACK OR RAISE A CONCERN
FEEDBACK / RAISE A CONCERN
When we get it right and when we get it wrong, we want to hear from you, so we can constantly improve.
STEP 1
Please select if you'd like to send feedback or raise a concern.
We want to hear from you
Compassion's desire is to delight you with our services. When we get it right and when we get it wrong, we want to hear from you, so we can constantly improve.
Raise a concern
Complaints are treated seriously, and prompt actions are taken to resolve these satisfactorily. Please select the relevant link below to make a complaint.
Thank you for raising a concern. We will contact you in response to the concern raised as soon as practically possible, usually within 48 hours. Compassion will take any action necessary to investigate and resolve the matter.
On the map, Compassion UK
