How do I set up a myCompassion account?

How do I set up a myCompassion account?

To enable you to easily connect with the child you sponsor through writing letters and looking through their profile, photos and past correspondence, you can log in to your individual myCompassion account online or in the Compassion UK App.

You’ll need the email you registered with, so if in doubt, we’re more than happy to create an account for you or let you know the email we have on record. Please do call our friendly team at 01932 836490 or email if you need support.

Alternatively, if you know your registered email address, you can create a username and login yourself on our website.


  • At the top of the homepage, you’ll find a Log In button on the top right-hand side, click here.
  • Select Register Now using the exact email we have for you on our records. If you use a different email, sadly, the login won’t connect to your sponsorship, and you won’t be able to see the child or children you sponsor.
  • Once through to the next step, you will need to add your name and select a memorable password – make sure to keep this in a safe place as we don’t keep a record of this on our system.

This same login information can be used on the Compassion UK App – the easiest way to pray, write and give!

I have more questions

If you have further questions, please get in touch with our friendly team at 01932 836490 or by email at

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Compassion UK Christian Child Development, registered charity in England and Wales (1077216) and Scotland (SC045059). A company limited by guarantee, Registered in England and Wales company number 03719092. Registered address: Compassion House, Barley Way, Fleet, Hampshire, GU51 2UT.